‘NHB has appointed following officer as Grievance Redressal Officer for resolving issues/complaints against NHB, if any:
- Sh. V. K. Badami,
General Manager,
National Housing Bank,
Core- 5A,
India Habitat Centre,
Lodhi Road,
New Delhi – 110 003
Contact No : 011- 24641173
E-mail id : VKBadami@nhb.org.in
Bank’s Customers, borrowers, depositors and members of general public are requested to forward their complaints/issues against the Bank, if any, to the above officer for their redressal. The Grievance Redressal Officer would take all necessary steps to redress and resolve the grievance/issue, preferably within a period of 30 days. In case the complainant is not satisfied with redressal of her/his grievance, s/he may prefer a reference to the Executive Director.
National Housing Bank values suggestions for improvement in its Grievance Redressal arrangement.’
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