Right To Information



Information under Right to Information Act (RTI)

Right to Information Act, 2005

The Government of India has enacted the Right to Information Act, 2005 which has come into effect from October 12, 2005. The Right to Information under this Act is meant to give to the citizens of India access to information under control of public authorities to promote transparency and accountability in these organizations.

NHB’s Obligation under the Act

The National Housing Bank (NHB) was established on July 9, 1988 under an Act of the Parliament viz. the National Housing Bank Act, 1987. National Housing Bank is a public authority as defined in the Right to Information Act, 2005. As such, NHB is obliged to provide information to members of public.

Activities of National Housing Bank:

Broadly, the activities of National Housing Bank can be divided into the following three major sub-heads:

PROMOTION & DEVELOPMENT : The principal mandate of the NHB is to promote housing finance institutions to improve/ strengthen the credit delivery network for housing finance in the country. The NHB under its promotion and developmental role undertakes activities to encourage sound housing and housing finance system in the country. The activities include implementing the Government Schemes as Central Nodal Agency (CNA), participation in new institutions promoted by GoI, equity support to Housing Finance Institutions and other institutions in the mortgage market, training programmes for employees of HFCs etc. NHB RESIDEX, India’s first official price index (HPI) launched in July 2007 to track the movement in prices of residential properties in select cities, now has its coverage of total 50 cities spread across India in 21 States/UTs..

FINANCING : Financing business of NHB intends to serve a widely diverse market, both in terms of geography as well as socio-economic segments. NHB has encouraged and incentivized the PLIs to improve and strengthen the grass root credit delivery network for housing finance across the country. NHB partnered with various international development agencies to channelize institutional credit flow for energy efficient and green housing, low income and informal income segments, etc. Refinance schemes introduced by NHB aimed at supporting and incentivizing the PLIs have contributed to the evolution of a new housing finance system.

SUPERVISION : NHB raises resources for deployment towards increasing new housing stock and provides housing refinance to a large set of retail institutions. These include eligible scheduled commercial banks, scheduled state cooperative banks, scheduled urban cooperative banks, specialized housing finance institutions, apex cooperative housing finance societies and agriculture and rural development banks. In addition, the Bank has also extended financial support to the housing schemes formulated by Public Housing Agencies. Non Government Organisations (NGOs) and Micro Finance Institutions (MFIs) are also considered for financing to cater to the needs of the economically weaker sections of the society.


NHB is a lean, officer oriented, professionally managed institution with its headquarters in Delhi and offices in Mumbai, Hyderabad, Bengaluru, Kolkata ,Ahmedabad, Bhopal , Chennai, Lucknow and Guwahati. It has 150 professionals at different levels. NHB is committed to pursuit of excellence through innovation, doer work culture and contemporary work practices with technology intervention.

The Bank has following Departments:

1.   Accounts Department
2.   Audit Department
3.   Board and MD Secretariat
4.   Compliance Department
5.   Credit Guarantee Fund Trust for Low Income Housing (CRGFTLIH)
6.   Department of Supervision (DOS)
7.   Government Schemes Department
8.   General Administration Department
9.   Human Resource Management Department
10.   IT Department
11.   Legal & Recovery Department
12.   MRCPD & Corporate Communication

  1. 12.1. MIS Cell

13.   Project Finance Department
14.   Refinance Department
15.   Rajbhasha & Knowledge Centre
16.   RTI Cell
17.   Resource Mobilisation and Management Department (RMMD)
18.   Risk Management Department (RMD)
19.   Vigilance Department

Organizational Structure of NHB:

NHB is headed by a full time Managing Director, supported by Executive Directors, Head of Departments and other Officers under them. A high powered Board of Directors comprising of Directors nominated by the Reserve Bank of India, top Government officials and eminent independent professionals guide the affairs of NHB. NHB’s Head Office is in New Delhi. It has five Regional Offices in Mumbai, Kolkata, Delhi, Bengaluru & Hyderabad and five Representative offices in Ahmedabad, Bhopal, Lucknow, Chennai & Guwahati.

Particulars of present MD of NHB are as under:

Shri S.K. Hota
Managing Director
National Housing Bank,
Core 5A, 5th floor,
India Habitat Centre, Lodhi Road,
New Delhi – 110 003

Grades At NHB

Various posts/scales in the Bank are as specified below:

Post/Scale Grade
Executive Director Special Grade
General Manager(s) (Scale VII) Top Executive Grade
Deputy General Managers (Scale VI) Top Executive Grade
Asst. General Managers (Scale V) Senior Management Grade
Regional Managers (Scale IV) Senior Management Grade
Managers (Scale III) Middle Management Grade
Deputy Managers (Scale II) Middle Management Grade
Assistant Managers (Scale I) Junior Management Grade

Scales of Pay :

NHB Officers’ Scales of Pay are as per IBA scales of pay applicable in Banks.

Appointment of Central Public information Officer under the Right to Information Act 2005:

In terms of Section 5(1) of the Right to Information Act, 2005, the undernoted has been designated as Central Public Information Officer for National Housing Bank to provide information to citizens requesting for the same under the said Act:

Name Sh. V. Rajan
Designation General Manager
Contact Address National Housing Bank,
Core 5A, India Habitat Centre,
Lodhi Road ,
New Delhi – 110 003
Contact Phone No 011-39187023
E-Mail id: v.rajan[at]nhb[dot]org[dot]in

Alternate Central Public Information Officer:
Name Ms. Rekha Surti
Designation Assistant General Manager
Contact Address National Housing Bank,
Core 5A, India Habitat Centre,
Lodhi Road ,
New Delhi – 110 003
Contact Phone No 011-39187067
E-Mail id: Rekha.surti[at]nhb[dot]org[dot]in

Further, the Bank has appointed following officer as Appellate Authority:

Name Shri V. Vaideswaran
Designation Executive Director
Contact Address National Housing Bank,
Core 5A, India Habitat Centre,
Lodhi Road, New Delhi – 110 003
Contact Phone No 011-39187000
E-mail Id. faa_rti[at]nhb[dot]org[dot]in

Section 4(1)(b) of the Right to Information Act, 2005

Section 4(1)(b)

Information to be published under the Act


The particulars of the organisation, functions and duties


The powers and duties of its officers and employees


The procedure followed in the decision making process, including channels of supervision and accountability


Norms set by the Bank for the discharge of its functions


Rules, regulations, instructions, manuals and records, held by the Bank or under its control or used by its employees for discharging its functions


Statement of Categories of Documents that are held by the National Housing Bank or under its Control


Particulars of any arrangement that exists for consultation with, or representation by, the members of the public in relation to the formulation of its policy or implementation thereof


Boards, Councils, Committees and other Bodies constituted as part of the Public Authority


A directory of its officers and employees


Monthly remuneration received by its officers and employees, including the system of compensation as provided in its regulations


The budget allocated to each of its agency, indicating the particulars of all plans, proposed expenditures and reports on disbursements made


The manner of execution of subsidy programmes, including the amounts allocated and the details and beneficiaries of such programmes


Particulars of recipients of concessions, permits or authorisations granted


Details in respect of the information, available to or held by it, reduced in an electronic form


The particulars of facilities available to citizens for obtaining information, including the working hours of a library or reading room, if maintained for public use


Names, designations and other particulars of Public Information Officers


Such other information as may be prescribed under section 4(i) (b)(xvii)
Section 4(1)(d) of the Right to Information Act, 2005

Section 4(1)(d)

Information to be published under the Act


Replies to questions asked in the parliament
Section 4(2) of the Right to Information Act, 2005

Section 4(2)

Information to be published under the Act


No. Of employees against whom Disciplinary action has been proposed/ taken

Making an Application under the Right to Information Act, 2005

Citizens of India will have to make the request for information in writing, clearly specifying the information sought under the Right to Information Act, 2005. The application for request should give the contact details (postal address, telephone number, fax number, email address) so that the applicants can be contacted for clarifications if required. Since as per the Act, information can be furnished only to citizens of India , citizen status should be indicated as well.

The request for obtaining information under the Right to Information Act, 2005 needs to be accompanied by the requisite application fee by way of cheque or Bank Draft drawn in the name of National Housing Bank or by cash against proper receipt or Indian Postal Order in the name of Accounts Officer of National Housing Bank or through NEFT into NHB’s Bank Account, details of which are as under:

Name of Account: National Housing Bank
Name of Bank: ICICI Bank Ltd
Address of the branch: 9 A, Phelps building, Inner Circle, Connaught place, New Delhi- 110001
Name of the branch: New Delhi: Connaught Place
Account No: 000705001504
Account Type: Current
MICR Code: 110229002
IFSC Code of the Branch: ICIC0000007
Note: Please do not deposit cash in the above mentioned account. Only NEFT is permissible.