NHB has appointed following officer as Grievance Redressal Officer for resolving issues/complaints against NHB, if any:

• Sh. V. K. Badami,
• General Manager,
• National Housing Bank, Core- 5A,
• India Habitat Centre, Lodhi Road,
• New Delhi – 110 003
• Contact No : 011- 24641173
• E-mail id : VKBadami@nhb.org.in

Bank’s Customers, borrowers, depositors and members of general public are requested to forward their complaints/issues against the Bank, if any, to the above officer for their redressal. The Grievance Redressal Officer would take all necessary steps to redress and resolve the grievance/issue, preferably within a period of 30 days. In case the complainant is not satisfied with redressal of her/his grievance, s/he may prefer a reference to the Executive Director.

National Housing Bank values suggestions for improvement in its Grievance Redressal arrangement.